Canadians don’t visit a physician for 40% of their health concerns. Two key reasons for this are: they self-diagnose their condition as not serious enough and they lack of access to a physician. Reasons given for ‘lack of access’ are: no time to go, physician had no availability and too far away. When they do visit a physician, 63% of the time it’s their family physician and 19% of the time, it’s a walk-in clinic.
13% of respondents don’t have a family physician; 36% have tried, but no physician is accepting new patients; in 26% of cases the previous family physician retired or passed away. Patients are open to technological advancements to make their physician experience more positive.